Digital Personal Data Protection Act, 2023
Your data
What we hold about you, and the controls to withdraw your consent or have it erased. Everything here acts on your own records only.
Sign in first
We can only show your data to you, so we need to know it is you. Sign in with the same mobile number or Google account you used before.
Sign inNever had an account? Then we hold nothing tied to a login. If you only ever submitted an enquiry form, write to grievance@moneyed.co.in from the email or with the phone number you used.
Checking your account
One moment.
1 What we hold about you
Act s.11 — right to accessReading your record…
When you analyse a credit report, the PDF is read inside your own browser. What we keep is the record that you consented to the analysis — not the report. If you believe a copy of a report was uploaded to us at any point, say so at grievance@moneyed.co.in and we will check and tell you either way.
2 Withdraw your consent
DPDP Rules 2025, Rule 3Giving consent was one tap, so withdrawing it is one tap. It takes effect immediately — there is nothing to approve and nobody to email.
3 Erase your data
Act s.12(3) — right to erasureWe would rather be straight with you about how this works than show you a single button that only half does the job.
Your profile — name, email, photo and sign-in history. You own that record, so it goes the moment you confirm.
Your name and number in any enquiry or advisory file. Those sit in records our staff cannot let a browser rewrite — that restriction is what keeps everyone else's file safe too. So a person completes it, within 30 days.
Signing out is not the same as erasing. If you only want to stop being contacted, use section 2 instead — it is instant and reversible.
4 What we have to keep, and for how long
Rule 8(3) · Act s.12(3)Erasure is not absolute. Where another law requires a record, we keep that record and erase the rest. If any of it applies to you, we will say which, rather than refusing without a reason.
| What | Kept for | Why |
|---|---|---|
| Consent and withdrawal records | At least 1 year | Rule 8(3) — the proof that you asked is itself a record we must hold |
| Access and security logs | 1 year | Rule 6 — required, and reviewed |
| A loan file actually placed with a lender | As the lender and RBI require | It stops being only ours once it is submitted |
| Everything else | Erased on request | No reason to keep it |
5 If we get it wrong
Rule 9 · Rule 14Our Grievance Officer answers data questions and complaints. We reply within 30 days — the Rules allow ninety, and we would rather not use them.
grievance@moneyed.co.inNot satisfied with our answer? You can complain to the Data Protection Board of India directly. You do not need our permission, and you do not have to come to us first.